Hi there, we’re Themehash and welcome to our privacy policy. This policy sets out how we handle your personal information if you’re a Themehash user or visitor to our Sites. It applies across all our sites, including Themehash’s platforms, features, services, software applications, programs, add-ons, extensions, plug-ins, and other technologies we may develop or use from time to time (the “Products”). This policy applies to us and our affiliates.
All Themehash employees, agents, and contractors are responsible for protecting personal information collected and processed by Themehash. It is the responsibility of all Themehash employees, agents, and contractors to assist in the protection of personal information by acting in accordance with this policy.
When we say ‘we’, ‘us’, or ‘Themehash’, it’s because that’s who we are, and we own and run the Sites and/or Products.
If you are in a country whose privacy laws use the concept of data controller and processor, for example in the European Economic Area (“EEA”), United Kingdom (“UK”), or Mexico, then:
We are the ‘data controller’ of personal information related to your account and to the delivery of our services and subscriptions to you;
Please be aware that PayPal acts as an independent data controller in the context of processing your personal information where we use PayPal Braintree to facilitate and process transactions from our Sites and/or Products. PayPal’s privacy statement is available at braintreepayments.com.
If we say ‘policy’, we’re talking about this privacy policy. If we say ‘user terms’, we’re talking about the rules for using each of the Sites and/or Products. The rules vary by product, and each product makes them separately available and seeks consent to them separately from this policy.
We collect certain personal information about visitors and users of our Sites and/or Products. The most common types of information we collect include things like: usernames, member names, email addresses, IP addresses, other contact details, survey responses, blogs, photos, payment information such as payment agent details, transactional details, tax information, support queries, forum comments (if applicable), content you direct us to make available on our Sites and/or Products (such as item descriptions and other information you choose to make available on your profile), and your actions on our Sites and/or Products.
We collect personal information:
Directly when you provide it to us (e.g., when you complete forms, submit feedback, or make transactions);
Automatically as you navigate through the Sites and/or Products;
Indirectly through other businesses that provide services associated with the Sites and/or Products.
We will use your personal information:
To perform our contractual obligations, such as facilitating transactions on the Sites and/or Products;
To operate and improve the Sites and/or Products;
To verify your identity when you sign in;
To respond to support requests and resolve disputes;
To comply with legal obligations.
We may disclose personal information to:
Companies within the Themehash group;
Subcontractors and service providers (e.g., hosting providers, payment processors);
Regulators or government authorities as required by law.
Your data may be transferred to and processed in countries where Themehash operates. We ensure safeguards are in place to protect your information in accordance with applicable laws.
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal information. Contact us at privacy@themehash.com to exercise these rights.
You may opt out of marketing communications using the “unsubscribe” link in emails. For details on cookies, see our Cookie Policy.
Our Sites and/or Products are not intended for users under 16.
For inquiries or complaints, contact our Data Protection Officer at:
Email: privacy@themehash.com
We may update this policy periodically. The latest version will always be available on our Sites.
If you are a California resident, you may exercise specific rights under the CCPA, including the right to opt out of data sharing. Email privacy@themehash.com with “Do Not Sell My Data” in the subject line.
